The key to a great relationship between a dentist and a patient is listening, so that's what you're going to find the most here, is that we listen to what you have to bring to the table, what are your concerns, what are the things that you want to correct. We want to know what your goals are, what you want us to help you with.
Speaker 2: I have been coming here for several years. Initially I came to get a smile makeover. He painstakingly did exactly what I wanted. It was not painful. It was something that took a little bit of time, but it was well worth it.
Speaker 3: Well, things about the Fairfield Smiles By Design that were appealing to me was the nature of the people. It took no time at all to feel as though this was the right place for me to be. The people here are a team, but it's not as if you're walking into a business when you come in. It's more like you're seeing members of your family.
Speaker 4: Chairside manner's top notch. It’s professional but very personable. The office itself reflects that; everybody here is very personable. Dr. Cuevas listens a lot and then he educates a lot, and so when you get a combination of somebody who hears you out, empathizes with you, understands that your mouth is something that is important to a lot of people because it's your appearance and your health, he puts you at ease and he makes you feel like you're in good hands, and he makes you feel like if you have problems that you're going to be able to find a resolution that you're comfortable with and happy with.
I would say the perfect amount of balance between compassion, understanding, and listening to patients, but also taking charge, delivering appropriate knowledge so people can make good decisions about their dental health.